Kairos Assistance is responsible for the processing of personal data. In this privacy policy Kairos Assistance informs you which data it processes and/or collects and why.

I. IDENTITY

Contact details:
Name: Kairos Assistance
Address: Poortersplein 6
Postcode/City: 9711XN Groningen
Email: [email protected]
Website: www.kairosassistance.com
Phone number: +31 6 16214166
Chamber of Commerce number: 66758807

II. PURPOSE AND FOUNDATIONS

Kairos assistance processes personal data for the following purposes:

• To be able to contact visitor/user of the website in response to a contact request that the visitor to the website has filled in himself. By sending the contact form, the user has actively given permission for the processing of his personal data for one or more specific purposes;
  ◦ Drafting a contract for services;
  ◦ Performing the services you have requested;
  ◦ Answering questions or requests

III. METHOD OF OBTAINING AND USING DATA

Personal data of the user are made available to Kairos Assistance by using the service and/or website and/or the contact form of Kairos Assistance. Storage and use will only take place of personal data provided directly by the user, in the context of the service requested and permission given by the user. Providing data is seen as permission for the use of this data.

The following data will be used for the purposes stated in this privacy statement:
• First and last name;
• E-mail address;
• Other personal data that the user actively provides in correspondence.

The Kairos Assistance website and/or service does not intend to collect data about website users who are younger than 16 years of age, unless they have permission from their parents or guardian. However, Kairos Assistance cannot verify whether a user is older than 16 years of age.

If the user is convinced that Kairos Assistance has collected personal data about a minor without this permission, he can contact Kairos Assistance via [email protected] so that Kairos Assistance can delete this information.
Kairos Assistance only provides personal data to third parties if this is necessary for the execution of the agreement concluded with the user or to comply with a legal obligation. Kairos Assistance does not use automated decision-making. It will also not combine your data with personal data of other users.

IV. USERS’ RIGHTS

The user has the right to view, correct or delete his personal data. This can be done on request by sending an email to [email protected].
In addition, the user has the right to withdraw any consent to the data processing or to object to the processing of personal data by Kairos Assistance and the user has the right to data portability.
To ensure that the request for access has been made by the user, Kairos Assistance asks them to send a copy of the proof of identity with the request. The user must black out the passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) in this copy. This is to protect privacy. Kairos Assistance will respond to the request as soon as possible, but within four weeks.

V. SECURITY

Kairos Assistance takes security measures to prevent misuse of and unauthorized access to personal data. The data is stored on our own secure servers or those of a third party.
Google Analytics is used. A processor agreement has been concluded and no Analytics will be shared with Google. No data is collected that can be used for advertising. IP addresses of visitors are anonymized by Google.

VI. RETENTION PERIOD

The data obtained from the user will be kept for as long as, according to the nature or content of the form, or at least the agreement, is necessary for a complete answer or settlement. These are also kept in order to comply with a legal obligation.
All personal data that you share with Kairos Assistance will only be used to perform the work that has been agreed with you in advance. These data are only kept in our own administration, such as address details on an invoice, and are not used for other purposes.

VII. COOKIES

Kairos Assistance uses cookies, such as Google Analytics. A cookie is a small text file that is stored on the computer, tablet or smartphone of the users when they first visit this website. The cookies that Kairos Assistance uses are necessary for the technical functioning of the website and the user’s ease of use. They ensure that the website works properly and, for example, remember the user’s preferences. The user can opt out of cookies by setting the internet browser so that it no longer stores cookies. In addition, the user can also delete all information previously stored via the settings of the browser.

VIII. OTHER

Kairos Assistance reserves the right to make changes to this privacy statement. It is recommended to consult the privacy statement regularly so that the user is aware of these changes.

Last date modified: 6-11-2022